Refund Policy
Company Name: menved.in
Email: support@menved.in
Phone: +91 80768 19502
At Glixpack, we prioritize customer satisfaction. However, due to the personal and sensitive nature of our men’s wellness products, we maintain a strict and transparent refund policy as outlined below.
1. Non-Refundable Products
For hygiene and safety reasons, all products are non-refundable once opened or delivered, unless:
The product is damaged or defective
You received the wrong item
2. Eligible Refund Conditions
You may be eligible for a refund or replacement only if:
The product is physically damaged on arrival
The product delivered is incorrect (wrong item, size, or variant)
Items are missing from your order
3. Refund Request Process
To request a refund or replacement:
Email us at support@menved.in within 48 hours of delivery.
Include:
Order ID
Clear photos or videos of the damaged/wrong item
A brief description of the issue
Our team will review your request and respond within 2–3 business days.
4. Approval and Refund Timeline
Once approved, refunds will be processed to your original payment method within 7–10 business days.
If a replacement is approved, we’ll ship the new item at no additional cost.
5. Late or Missing Refunds
If you haven’t received a refund after the stated timeline:
Check your bank or payment provider
Contact your credit card company or payment app — it may take time before your refund is officially posted
Still no update? Contact us at support@menved.in
6. Order Cancellations
You may cancel your order before it is shipped by contacting us immediately.
Once the order is dispatched, it cannot be canceled or refunded.
7. Shipping Charges
Shipping charges are non-refundable unless the issue is due to our error (damaged, incorrect, or missing product).
8. Contact Us
For any questions about our Refund Policy or to initiate a return or claim:
Email: support@menved.in
Phone: +91 8076819502